PROFESSIONAL SERVICE

The service team at A-1 is the largest in Middle Tennessee. Whether you’re having an appliance delivered, installed, serviced or repaired, you’ll be greeted with friendly, knowledgeable professionals every time.

Each technician is equipped with the knowledge to install and repair every major appliance in the industry. In fact, the technicians participate in ongoing training and certification programs to ensure they’re fully prepared to offer the best possible service. We have the competence and expertise to meet every homeowner’s service needs, so you can rest assured when calling on A-1 to service your appliance.

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Service & Parts

On Call

From Monday through Friday A-1 service technicians service every major appliance in the industry. With the largest service team in Middle Tennessee, making over 15,000 service calls each year, A-1 has the ability to meet every homeowner's need.

Hours

• Monday: 8:00 AM to 5:30 PM
• Tuesday: 8:00 AM to 5:30 PM
• Wednesday: 8:00 AM to 5:30 PM
• Thursday: 8:00 AM to 5:30 PM
• Friday: 8:00 AM to 5:30 PM
• Saturday: Closed
• Sunday: Closed

Scheduling Convenience

Call us by phone during regular business hours at (615) 352-5174 to schedule a service call. If you need to contact us after hours, please utilize our online Schedule Service option by clicking the Schedule Service button at the top of this page. Select a convenient time from our online scheduling system then we will contact you the following day to confirm your appointment time. (Please note that A-1 is not open on Saturdays, Sundays, Thanksgiving Day, Christmas Day, and New Year’s Day. We do not return scheduling requests until the following business day.)

Appliance Experts

Appliances are not the big machines with simple belts that your grandparents owned. Today’s appliances have advanced motors, complex electronic components and unique capabilities. You need the skilled hands of a service professional that can solve your appliance issues.

Certified Technicians

Every A-1 service technician participates in ongoing training and certifications to insure the best service and repair each and every day. We stand behind our work with pride and you gain the peace of mind working with a competent team of professionals.

The Parts Department at A-1

Did you know that A-1 has one of the largest appliance parts departments in Middle Tennessee? Conveniently located at our showroom at 5410 Harding Road in Nashville, our parts inventory has many of those basic parts you need quickly. We also order direct from the manufacturer’s inventory and we can access thousands of unique appliance parts within a few days. If it’s available, we can get it. Email us, or call us at 615-352-5174 or visit us anytime during our regular business hours

Delivery & Installation

Convenient Delivery*

You have a busy schedule and we work with you for a convenient delivery. We move quickly to get the job done, but we do it right and insure your satisfaction before we leave.

Careful with Your Home

Up the stairs, around corners, across tile and carpet, through hallways and more – the A-1 delivery and installation team knows how to be gentle on your home. Let our backs do the work, you enjoy the results.

Professional Courtesy

Each and every delivery and installation team member is a trained and certified employee of A-1 Appliance Company. The person coming into your home is exactly what you expected from a professional appliance company.

Careful on the Environment

Getting rid of your old appliance is our specialty. We haul away and recycle thousands of appliances each year. Our delivery and installation team can haul off your old appliance when we deliver your new one. Recycling appliances is just one more way we reduce the hassle of discarding old appliances while doing our part to keep the world a bit cleaner.

*A-1 Appliance Company delivers and installs appliances daily across the Middle Tennessee area. Requests for delivery and installation services outside of Middle Tennessee will be considered. Please contact your A-1 sales professional for more information.

WARRANTIES

All new appliances purchased at A-1 come with a manufacturer’s warranty. A-1 also offers extended warranties. A-1 Appliance Company proudly represents the best brands and manufacturers in the appliance industry. While our manufacturers offer initial product warranties, we recommend that you consider an extended warranty for even greater protection of your investment and for peace of mind.

Please review the basic warranty plans listed below. See your A-1 sales professional for further information on the specific manufacturer’s warranties offered and for the extended warranties available from A-1.

Extended Warranty Options

• 2-Year Warranty: all parts & labor for a two consecutive-year period from the date of purchase
• 3-Year Warranty: all parts & labor for a three consecutive-year period from the date of purchase
• 5-Year Warranty: all parts & labor for a five consecutive-year period from the date of purchase*
• *We recommend the 5-Year Warranty as your best option and our warranty coverage costs are competitive.

Shopping Advice

We want your online shopping experience with A-1 Appliance to be as easy as possible so here are some helpful shopping tips for our website...

Prices Online

A-1 Appliance displays prices based on each manufacturer’s online display policies. Products not showing a price signify brands that require dealers/retailers to adhere to a no-pricing online policy.

Combining Offers

Special offers (promotions, rebates, discounts and clearance items) can create significant savings, yet not all offers can be combined. Please contact our staff to confirm the savings on your purchase.

No Charges Online

This website does not process online transactions. For your purchasing confidence, include details related to delivery and installation and payment options, so we can contact you by phone or email to insure your selection is accurate and we have all the information you need before purchase.

Smart Shopping

If you want to find the best information to help you be a smarter and informed shopper, click on the Ideas and Information button on the home page just below the scrolling ads. This button takes you into our blog site, which carries a tremendous amount of content related to product innovation, understanding the strengths of different brands, and videos that help you better understand the products you’re about to purchase.

Your Shopping Cart

Please note that A-1 Appliance is not responsible for items dropping off your shopping cart after you have left the website. While the shopping cart will initially store your shopping selections for a period of time, shopping cart items can potentially be cleared out by your computer or by other means without notice.

In Stock

The products being displayed in any search do not guarantee that they’re in stock and ready for delivery the next day. Once you have made your selection or narrowed your options, please contact our staff to discuss when you need your appliances.

Rebates

Most rebates are created by the manufacturer and offered through a purchase with A-1 Appliance. There are instant rebates you can take at time of purchase and there are mail-in rebates where you receive your savings by mail after you fill out and submit the forms. In both cases forms may be required.